At Geogenix Health, we are committed to ensuring your orders are delivered quickly, reliably, and with care. This Shipping Policy outlines how we process, ship, and deliver orders placed on our website, https://geogenix.health.
1. Order Processing
- Orders are typically processed within 1–3 business days after payment has been confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Processing times may be extended during high-volume periods or promotional sales.
2. Shipping Methods & Delivery Times
- We partner with trusted courier and postal services to provide reliable shipping.
- Standard delivery times are generally 5–12 business days, depending on your location.
- Delivery times are estimates only and may be affected by factors beyond our control, such as customs inspections, weather conditions, or courier delays.
3. Shipping Fees
- Shipping costs are calculated at checkout and displayed before you complete your order.
- From time to time, we may offer free shipping promotions, which will be clearly advertised on our website.
4. Tracking Your Order
- Once your order has shipped, you will receive an email with a tracking link to monitor delivery progress.
- Please allow up to 48 hours after dispatch for tracking information to become available.
5. International Shipping
- We offer international shipping to most countries worldwide.
- International orders may be subject to customs fees, import duties, and local taxes. These charges are the sole responsibility of the customer and are not included in the order total.
- Customs procedures may also extend delivery times, which are outside our control.
6. Delivery Delays & Issues
- While we strive to ensure timely delivery, Geogenix Health is not responsible for delays caused by courier services, customs processes, or other external factors.
- If your order is significantly delayed, lost, or damaged in transit, please contact us using the Contact Form on https://geogenix.health.
7. Address Accuracy
- Customers are responsible for providing complete and accurate shipping information at checkout.
- We are not liable for lost, delayed, or undelivered orders due to incorrect or incomplete addresses provided by the customer.
8. Contact Us
If you have any questions regarding this Shipping Policy or need assistance with your order, please contact us at:
📧 help@geogenix.health
🌐 https://geogenix.health
